The AAHOA Broadcast

New UCF Study Finds Reasons Why Hospitality Workers Aren’t Returning After COVID

| Dec 01, 2021

With the holiday travel season about to start in full swing and international travel restrictions lifted last month, Orlando is bracing for an influx of new visitors from all over. But just how the local tourism industry plans to accommodate these guests with a reduced workforce from the COVID-19 pandemic remains to be seen. The hospitality industry was one of the hardest hit, with more than 3.5 million jobs lost in 2020, according to a report by the Economic Policy Institute. On top of this, many of those workers aren’t planning to return, says Robertico Croes, a professor in the University of Central Florida’s Rosen College of Hospitality Management.

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