It may be a new year but there aren't many signs that the labor shortage is going to disappear any time soon. But some bosses have found ways to tackle the problem head on. This was the case for AAHOA Lifetime Member Jan Guatam, President & CEO of Orlando-based Interessant Hotels & Resort Management. Guatam told The Palm Beach Post that he recently pitched in to help with housekeeping duties at an understaffed Florida location. "I am going to make the beds," Guatam told the outlet. "Our manager there needs help and if I don't go, what happens?"
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