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7 COVID 5.15

Webcast Series: Hotel Owners & COVID-19

In the wake of the impact of COVID-19 on the hospitality industry, AAHOA is bringing you a series of webcasts that will keep you informed and help determine next steps for your business. AAHOA is making these webcasts available to the industry, so be sure to share with those in your network, whether they're an AAHOA Member or not. 

Here’s what one recent attendee had to say about our COVID-19 webcast series:

"I really appreciate that AAHOA is bringing industry leaders who are providing feedback in dealing with these matters and can speak to their experiences. Their candid and straightforward responses are what is needed in these times of unknown. AAHOA is one of very few trusted sources for me. The fact that you all have quickly provided members information in a concise manner is impressive. I applaud you all for stepping up your initiatives to help us in these times."

AAHOA Chairman Biran Patel on AAHOA's COVID-19 Hotelier's Webcast Series
Biran Webcast Video Slides

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Date 

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Description 
Financing a Hotel Construction Project Today
 11-11:30 a.m. EST Thursday
 February 25

Presenter: Jake Clopton, President, Clopton Capital

The lending environment is very different today than it was in the past. Not only is financing more difficult to find, but there are new lenders and new products to consider. In this webcast, we will explore what it takes to financing a hotel construction project today, including what is getting done, who is doing it, and what it looks like.

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Health and Safety Insights for Hotel Owners from Aimbridge Hospitality
 1-1:30 p.m. EST Thursday
 February 25

Presenters: Elie Khoury, EVP of Operations, Aimbridge Hospitality; Allison Kim, Senior Director, International WELL Building Institute

Market research shows that creating healthy indoor spaces is the most critical factor in recovery from the COVID-19 pandemic for the hospitality industry. Learn how Aimbridge Hospitality is responding to changing consumer expectations on health and safety, increasing confidence and trust among guests and staff, and charting the path toward a sustainable and equitable recovery for hoteliers across 305 global properties.

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CMBS Lending for Hotels Today
 11-11:30 a.m. EST Tuesday
 March 2

Presenter: Jake Clopton, President, Clopton Capital

Hotel loans in CMBS are currently getting done, but navigating the process and terms is different today than it was pre-pandemic. Underwriting and loan structure varies from lender to lender and having a good knowledge base prior to starting the process is invaluable. In this webcast, we will discuss the current state of CMBS lending for hotels, including how lenders are looking at deals, changes in loan structure and underwriting, and how to approach the process.

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Rehiring Your Workforce in 2021: Key Survey Results to Inform Your Rehiring Strategy
 1-1:30 p.m. EST Tuesday
 March 2

Presenters: Matt McCloskey, VP Product and Marketing, Hcareers

Get an inside look at the most recent Hcareers survey data directly from candidates and employees to learn how to rebuild your workforce after pandemic-related closures and cutbacks. Join us to gain valuable insight from the current hospitality industry employment marketplace and find out how to build the best rehiring strategy by leveraging what candidates say will allay their concerns about returning to work, as well as  what competitive pressures you can expect in the current market. (Part 2 of a 3-part series: Retention/Rehiring/Optimizing Recruitment)

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How Will COVID-19 Impact 2021 Hotel Property Taxes? - NEW
3-4 p.m. EST Wednesday
 March 3

Presenters: Andrew Choy, Director of National Hotel Tax Division, O’Connor & Associates; Abraham Tieh, Director of National Commercial Property Tax, O’Connor & Associates

Due to the fallout from a global pandemic, 2021 property tax valuation will be drastically different from previous years. Hotel properties across the globe have suffered a massive loss of revenue, which will no doubt impact their 2021 property taxes. Join us to learn what you can expect from tax assessors as well as various methods to handle appeals and help maximize tax reduction.

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The Employer of Choice: It Is All About Hiring “Right” – the Process!
 3-3:30 p.m. EST Monday
 March 8

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

One of the hidden benefits of COVID-19 is that hotel operators can pick and choose management and staff, so carpe diem! This is the time to carefully select employees, garner their loyalty, and become the “Employer of Choice.” In the first part of these series, we will cover the key aspects of the employee selection and will focus on effective applicant-tracking systems.

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Optimizing Recruitment in 2021: Key Survey Results to Inform Your Recruitment Strategy
 1-1:30 p.m. EST Tuesday
 March 9

Presenters: Matt McCloskey, VP Product and Marketing, Hcareers

Get an inside look at the most recent Hcareers survey data directly from candidates and employees to learn what will attract high-quality candidates to open roles within your hotel business. Before you start recruiting, join us to gain valuable insight from the current hospitality industry employment marketplace that will help you optimize your recruitment strategy in 2021. (Part 3 of a 3-part series: Retention/Rehiring/Optimizing Recruitment)

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Inception to Completion: Creating a Well-Rounded Identity for Your Boutique Hotel
 11-11:30 a.m. EST Tuesday
 March 16

Presenters: CJ Arlotta, Managing Manager, CJ Media Solutions; Steve Palmer, Founder, The Indigo Road Hospitality Group; Larry Spelts, President, Lodging and Lifestyle Adventures, The Indigo Road Hospitality Group

There's a lot that goes into converting your existing property to a boutique hotel, but, more than anything else, you must first develop not only a distinctive but also a well-rounded identity for your property. This identity undoubtedly will assist you with making critical choices throughout the entire project, from design to team members to the guest experience to F&B concepts to vital touchpoints to additional "surprises and delights." Without deep branding to fully form a brand DNA and then inculcate it into every aspect of the choices made for the hotel, the boutique hotel experience will be a miss and not fully realized.

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The Employer of Choice: It Is All About Selecting “Stars” – the Art of Interviewing
 3-3:30 p.m. EST Monday
 March  22

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

While interviewing is by far the world’s most popular selection method, few if any managers have studied or even taken a workshop on interviewing. If that is not bad enough, even fewer prepare for an interview. As a result, most interviews tend to be the “luck of the draw.” This webinar will address the structure and format of a successful interview and the need for predetermined situation-based questions with desired answers that focus on the skills, knowledge and abilities needed by the job, while also ensuring the candidate is both service oriented and a good fit with the team.

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The Employer of Choice: It Is All About “Onboarding” – Setting the Stage with Orientation and Investing in Training
 3-3:30 p.m. EST Monday
 April  5

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

It defeats the purpose of hiring winners if you cannot give them the resources they need to do the job. The single biggest resource is onboarding, a combination of orientation and training. While training is in fact a piece of that onboarding, true onboarding is the bigger scope of the first 90 days. Join us to learn why you do need both to create good employees.  

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The Employer of Choice: It Is All About Managing Performance – Even Stars Need Clearly Articulated Expectations
 3-3:30 p.m. EST Monday
 April 19

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

Performance starts from clearly knowing and understanding what is expected. The goals need to be objective, they need to be communicated, and most importantly, they need to be mutually agreed upon. This webinar will address how to this for each department in a hotel along with what resources the associate needs.

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The Employer of Choice: It Is All About Managing Performance – Even Stars Need to be Held Accountable
 3-3:30 p.m. EST Monday
 May 3

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

If an employee does not know how they are doing, how can they know that they need to do better? It is the employer’s obligation to show them how well they are performing against their expectations. It is the employer’s obligation to show them this in a timely manner, in “real time.” Listen to this webinar to learn how to do just that.

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The Employer of Choice: It Is All About Recognition & Rewards – Stars Need It the Most
 3-3:30 p.m. EST Monday
 May 17

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

Not only do stars need to know how they are doing, they want everyone else to know, too, because they thrive on it. It is imperative that the hotel showcase individual results, more importantly, it showcases everyone’s. It is imperative the hotel reward the team members’ progress, especially those who excel. It is imperative that the reward is public. This webinar will discuss how to link recognition and rewards with transparency and peer pressure.

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The Employer of Choice: It Is All About People & Culture
 3-3:30 p.m. EST Monday
 June 7

Presenter: Tarun Kapoor, Managing Director, Kapoor & Kapoor Hospitality

Successful companies are successful because they have a vibrant and dynamic culture. Vibrant culture does not just happen, it is planned, it is nurtured, and most importantly, it is associate sensitive. This webinar will demonstrate how to accomplish this by linking the previous seven webinars and how all of them showcase the culture you will create.

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Conquering COVID-19 Webcast Series

COVID 9 5.7

Forbes Travel Guide Providing Free Live Webinars for Hospitality Industry

The COVID-19 pandemic has severely impacted hospitality worldwide – resulting in widespread furloughs, layoffs, and closures of businesses across the industry. As an extra resource for hospitality professionals during this time, Forbes Travel Guide is providing complimentary live training webinars and videos to help you continue to prepare for the brighter days ahead.



 
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